This is the privacy policy of Nursing Bears Pty Ltd (“Nursing Bears”). This privacy policy explains how your personal information will be treated when you deal with us, when you visit www.nursingbears.com.au (“Website”), including but not limited to, viewing pages, making a purchase, commenting on a page, or creating a user account.
Nursing Bears respects your privacy and is committed to the protection of it!
What type of information do we collect?
Nursing Bears collects information either online, by email, post, face to face, over the phone, or through partners. In most cases, the personal information Nursing Bears will collect from you is the personal information required in order to provide services to you, and also for ongoing management and support services. This information may include the following;
- Name
- Mailing or street address
- Email address
- Telephone number
- Fax number
- ABN
Other information may be collected to perform a service or project.
Cookies and Logging
A Cookie is a small text file that our Website may place on your browser as a tool to remember details for your use of our site. As a rule, Cookies are used to make your browsing experience better and enable our Website to provide the service. Cookies are used directly by our Website and by third-party applications to monitor and improve the service provided by the Website. You can opt out of the use of cookies if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
When you visit the Website, we log certain information about your device (“device information”), including information about your web browser, IP address, date and time, and information about how you interact with the Website, to help us monitor usage of the Website.
Personal Information and 3rd Parties
There may be occasions where we supply your details to companies we do business with. Your personal information will not be disclosed to a 3rd party other than of the following only when required:
- Nursing Bears partners
- couriers or parties responsible for delivery of your order
- anyone employed to provide services for Nursing Bears which directly involves the customer
- law enforcement agencies as required to do so by law
- 3rd party service providers who assist us in providing services to you
Our Website may provide interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from our Website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to our sites with other personal information.
The Website may use Google Analytics, a service which transmits website traffic data to Google servers. Information on how Google uses data when using our Website can be found at https://policies.google.com/technologies/partner-sites. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using our Website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy https://policies.google.com/privacy and for the purposes set out above.
[*** The Website may use Microsoft Clarity, a service which transmits data about user mouse movements and performance data on the webpages. Information on how Microsoft uses data when using our Website can be found in the Microsoft Clarity Terms of Use at https://clarity.microsoft.com/terms. Microsoft collects or receives Personal Data to provide Microsoft Advertising. By using our Website, you consent to the processing of data as described in Microsoft’s Privacy Statement https://privacy.microsoft.com/en-us/privacystatement and for the purposes set out above.]
[*** Nursing Bears collects information about you during the checkout process on our store. While you visit our website, information is collected and kept for us to provide services for your shopping, including, but not limited to, contact information for orders, track shopping cart contents, estimate delivery costs, verify if delivery is available, send you information about your orders, respond to requests, improve our store offerings, and send you marketing messages if you choose to receive them.]
If you choose to use PayPal to make purchases through the Website, you will be directed to the PayPal website and provide your payment information directly to PayPal. Some information may be shared between Nursing Bears and PayPal to facilitate a transaction, as described in PayPal’s Privacy Policy https://www.paypal.com/au/webapps/mpp/ua/privacy-full.
[*** If you choose to use AfterPay to make purchases through the Website, you will be directed to the AfterPay website and provide your payment information directly to AfterPay. Some information may be shared between Nursing Bears and AfterPay to facilitate a transaction, as described in AfterPay’s Privacy Policy https://www.afterpay.com/en-AU/privacy-policy.]
[*** Some personal information is stored with HubSpot, a CRM Nursing Bears uses. Personal information is stored on HubSpot’s servers is the United States. HubSpot’s Privacy Policy is described at https://legal.hubspot.com/privacy-policy.]
Information Security
Your personal information is private and will be treated as such. We take reasonable measures to protect your personal information where applicable. We endeavour to ensure your information is accurate, current and stored in a secure environment.
Our Website is hosted in Australia. Personal information may be transferred, stored, and processed in any country we engage service providers, including the United States. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those countries may be entitled to access your personal information.
We do not store credit card information on this site, nor are any payment details such as bank account details.
Your data rights
You have a right to request access to your personal information and to request its correction. We will take reasonably practicable steps to make sure that the personal information we collect is accurate, complete, and up to date.
At your request, we will provide you with a copy of any personal information which we hold about you unless an exception under the Privacy Act 1988 applies. We may charge a reasonable fee for retrieving this information, in which case we will inform you of the fee and seek your agreement to that fee before providing the information.
Acceptance
By logging in and using this site, you consent to the practices described in this privacy policy and accept the use of cookies.
If you have any enquiries regarding this policy, please contact our office by email info@nursingbears.com.au or by post .
Updates and Notification
Nursing Bears reserves the right to change this policy at any time. There will be no notification that this policy has changed. It is the responsibility of the customer to check the status of our policy each time you provide us with personal information.
European Union – General Data Protection Regulation (GDPR)
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you.
Nursing Bears does not actively market or provide services to the European Union, however, we do not block persons from the EU to use the Website or engage with other services Nursing Bears may provide if they so choose to do so.
Nursing Bears is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Policy, Nursing Bears is able to process your Personal Information in accordance with this Privacy Policy. Your personal information may be transferred and processed by 3rd parties, in Australia and other countries, as described in this policy.
In providing services to you, Nursing Bears may make use of a number of automated processes using your Personal Information and your activity on our site as tracked, in order to provide relevant services to you.
(Last Updated 8 September 2022)
